The Electronic Transfer System (ETS) is introducing changes to its user authentication process as part of the transition to Alberta Account for Organizations (AAO).

Implementation Date

The implementation date for the new ETS authentication process is September 25, 2026.

Organizations are encouraged to begin preparing now to ensure a smooth transition for all ETS users.

What This Means

• The new authentication process will be available beginning September 25, 2026.
• The existing ETS Classic login will remain available until February 1, 2027.
• During the transition period, Site Administrators should work with their users to prepare for the move to Alberta Account for Organizations (AAO).
  
  

Action Required for ETS Site Administrators

Site Administrators should review their organization's ETS account information and ensure administrator records are current.

If you need to update your organization's Site Administrator(s), complete and submit the ETS Authorization Letter to CrownLandDataSupport@gov.ab.ca.

If you require a site administrator password reset, please contact Crown Land Data Support:

• Phone: 780-644-2300
• Email: CrownLandDataSupport@gov.ab.ca
• ETSAccountSetup@gov.ab.ca
  
  

Preparing for Alberta Account for Organizations (AAO)

To support the transition, organizations should familiarize themselves with Alberta Account for Organizations and review account setup requirements. Additional information is available at: Alberta.ca Account for business use | Alberta.ca

Additional guidance, resources, and communications will be provided as the implementation date approaches.

Need Assistance?

For questions regarding Alberta Account for Organizations (AAO), please contact the Alberta.ca Account Support team:

Phone: 1-844-643-2789

Email: alberta-ca.account@gov.ab.ca

Hours of operation: Monday to Friday, 8:15 a.m. to 4:30 p.m. (excluding statutory holidays)

Please note that due to high inquiry volumes, response times may be longer than usual. For urgent assistance, contact the support centre by phone.

Thank you,

Crown Land Data Support

Last Updated: September 11, 2026, 3:00 PM

Electronic Transfer System Login Update – Upcoming Authentication Changes

Electronic Transfer System (ETS) will implement changes to its user authentication process, effective September 2026.

Site administrator(s) for your organization’s ETS account will receive an email outlining the upcoming changes and the associated readiness activities. Additional guidance, resources, and timelines will be provided to support a smooth transition.

The current sign-on process will remain in place until February 2027, allowing site administrator(s) sufficient time to complete the required steps to transition users to the new Alberta Account for Organizations authentication process.

Please ensure your organization’s site administrator(s) information is current.

If you need to:

• Update your organization’s site administrator(s): Complete the Authorization Letter and submit it to CrownLandDataSupport@gov.ab.ca.
• Reset a site administrator(s) password: Contact Crown Land Data at 780-644-2300 or by email at CrownLandDataSupport@gov.ab.ca or ETSAccountSetup@gov.ab.ca.

Electronic Transfer System Authentication Changes Overview

What Changed?

Electronic Transfer System (ETS) has updated how users sign-in as part of a broader Government of Alberta initiative to standardize how individuals and organizations sign in to online services. Going forward, individuals will use their own Alberta.ca Account for Organizations (AAO) and access ETS through their respective organization in AAO.

Authorization to access ETS continues to be managed by site administrator(s). Users are authenticated during sign-in based on matching the company name, first name, last name and email address maintained in their ETS user profile, and authorization is determined by the access and roles already configured for them in ETS.

Users who have access to more than one organization will be prompted to select which organization they are signing in on behalf of. There are no changes to the user-facing authorization features in ETS, nor to how company site administrator(s) assign roles to accounts.

Term	Description
Alberta.ca Account for Organizations	Alberta.ca Account for Organizations (AAO) enables individuals to conduct business with the Government of Alberta on behalf of their organization. This is separate from Alberta.ca Account which is for personal use.
Authentication	Verifies identity (e.g., “Who are you?"). ETS currently uses EN Account ID + Password. The new authentication process will rely on the user's company name, first name, last name and e-mail address.
Authorization	Determines access rights (e.g., “What are you allowed to do?"). Managed by the site administrator(s) for the EN Account.
Identity Provider (IdP)	System that authenticates users and issues security tokens.
User Principal	A human user performing interactive tasks (e.g., submit requests, searches and document retrieval)
Service Principal	An application or automated service performing server-to-server tasks.

ETS is transitioning to the new AAO authentication process, all users must sign-in only via the new process. For support, please contact Crown Land Data at 780-644-2300 ext. #4 or CrownLandDataSupport@gov.ab.ca.

Stakeholders who have not yet created an AAO account or are transitioning their users can still do so by following the instructions available on the Alberta.ca website:

Account for business use | Alberta.ca.

Organization Staff:

• Creating an AAO
  • Note: Be sure that your account details match the contact information in your ETS account profile (company name, first name, last name, and email)

• Using an AAO
  • Searching and joining an organization
  • Signing in to ETS going forward
  • Note: When signing in for the first time, if you receive a notification advising that you do not have authorization and to contact your site administrator, this means there is a mismatch of the contact information between your ETS profile and your AAO profile. Contact your site administrator(s) to ensure your ETS and AAO profiles contain the same information

• Managing an AAO
  • Resetting your password

Organization Administrators:

• Creating a new organization in AAO
  • Understanding when to create a new organization
  • Deleting an organization created in error

• Managing who is part of your organization
  • Approving requests from someone who wants to join your organization
  • Sending a request to someone who you want to join your organization (initiating a connection)

Any application requesting lands on a 30 day reserved area, are not eligible for request until after the 30 day date has expired.

Requests with an official received date and time after 12:00:01 am on the 31st day would be deemed valid. If there are multiple applications for the same land, we accept the application with the earliest official received date after 12:00:01 am.

Last Update Aug. 16, 2022 at 03:30 PM